Contact Thalos Klinik am See

Address

Thalos Klinik am See

Haldenstrasse 47
Luzern

Call us to request an appointment:

041 412 28 57

041 412 29 05

079 886 65 77 (emergency)

Opening hours

Mon - Sat
-
Sunday
Closed

In an emergency, please use the emergency call number.

Send us an email

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Patient information

Personal details
In the event any of this information changes, please provide the necessary details, e.g. name, address, phone number, health insurance status, email address, etc.

Insurance/supplementary insurance for complementary medicine:
before your consultation, especially if it involves alternative medicine, please check your insurance status and find out from your insurer what they will reimburse.

Medications
We would ask you to collect any medications ordered within 14 days, as these medications are ordered specially for you.

You will also be charged for them, even if you have not collected them.

Up to 90% of the cost of your medications is covered by basic insurance.

Changes/updates are issued every month by insurers regarding reimbursement for medications.

Unfortunately, that means we are unable to guarantee that all medications prescribed by the Thalos Klinik am See will be paid for.

Vitamins, contraceptives and homeopathic remedies are not covered by basic insurance.

We are happy to answer any questions you may have.

Our practice does not provide refunds for any non-reimbursed medications.

Contraceptives
All contraceptives must be paid for in case or via card.

Statement of fitness for work
The issuing of statements of fitness for work is not covered by health or accident insurance, so we would ask you to pay the CHF 10 fee in advance.

Bills
For all enquiries to do with billing, please contact Ms Tasdere on 041 412 29 05 (Thursdays:

10.00 a.m. to 2.30 p.m.) or send an email to rechnungen@vitasol.ch

Appointments
Please give us 24 hours’ notice if you are not going to be able to make your appointment.

This will ensure you are not billed for the appointment.

Thank you for your understanding.
Your team at the Thalos Klinik am See

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